Shipping policy

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A lot of things since 2020 have been unpredictable. Mail carriers are under more pressure than ever this year. Long story short;

Domestic (USA) orders take about 2-4 business days for East Coast deliveries and 3-4 business days for deliveries to the West Coast (includes warehouse order processing).

International orders take about 7-10 business days after processing.

The Rêves Team is working around the clock to get every order out. We cannot wait for your Rêves to come true!

WE WILL EMAIL YOU YOUR SHIPPING CONFIRMATION WITH A LINK TO TRACK YOUR ORDER AS SOON AS YOUR ORDER LEAVES OUR WAREHOUSE

Please note: During peak periods (Sales, Public Holidays, or the day after Public Holidays), same day dispatch may not be applicable whilst our distribution team works to prepare your Rêves Silk order.  

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ORDER PROCESSING

Sales taxes will be calculated at checkout where applicable. 

We typically ship your order within 1-3 business days. Where possible, we try to ship the same day. During peak periods, there may be a delay of one day (but we sure try hard to avoid that). Order status will be emailed to you when your order ships.

SHIPPING - USA

* FREE SHIPPING FOR USA ORDERS - NO MINIMUM as of 11/25/2021 *

 

SHIPPING - INTERNATIONAL

Shipping rates depend on your region and can be reviewed at checkout before placing your order.

Payment of additional duties and taxes may be required before your order is released from customs, depending on the delivery address.

 

Please note: Room Sprays only ship within the Continental USA at this time. 

 

PRE-ORDER ITEMS

If you order a pre-ordered item in the same transaction as other rêves silk products, your order will ship in full once the pre-ordered item is in stock. Unfortunately, we are unable to accommodate split shipments at this time.  

 

Thank you so much for understanding. x The Rêves Team